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Consumer Survey Report: Paving the Way to Accessible Tourism


This report, by Carlos Buj of the International Centre for Responsible Tourism, Leeds Metropolitan University, aims to generate useful knowledge about the travel needs of people with limited mobility (PwLM) as well as to identify ongoing trends in the unexplored field of accessible tourism as an economic sector. The research carried out for this report is based on literature review, a questionnaire, case studies and interviews with experts. The findings are discussed and used to shape the final recommendations and conclusion.

The specific needs of people with communication disabilities, those with cognitive/intellectual or psychiatric disabilities and those with sensorial disabilities have not been specifically considered for the primary research, as they imply considerations too complex to be comprised in this report. In other words, only those with a physical mobility concern have been addressed in the questionnaire.


For more details and downloading, visit the ENAT website

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General Information

Submitted by: Ivor Ambrose
Author(s): Carlos Buj
Language(s): EN


Publisher: International Centre for Responsible Tourism, Leeds Metropolitan University
Date published on the web: 21/09/2010
Source: ENAT


Accessibility information, access guides | Customer relations | Tourist information services