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European Passenger Rights


Although the European Union has made great strides in recent years in establishing common passenger rights for those travelling by air or rail, not every European is yet aware of what he or she is entitled to.

This campaign sets out to make all air and rail passengers aware of what rights they enjoy under European legislation and how to make use of them.

Videos and other sources of information are available through the ENAT website

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General Information

Submitted by: Ivor Ambrose
Language(s): EN


Publisher: European Commission
Date published on the web: 20/08/2010


Airlines and air transport | Customer relations | Ferries and maritime transport | Rail travel