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Profit Through Access Online Course

23/03/2010 

OneNorthEast has developed this course to help businesses improve the experience for all visitors. The course is free of use and is divided into sections : You study in your own time. The course takes in total 300 min (=5hours), When you have completed the course you will receive a certificate.

COURSE AVAILABLE on http://www.tourismbusinesstoolkit.co.uk/business-support/accessibility/profit-through-access-online-training

Some business are daunted by the prospect of tackling access. Many think it will be expensive. It needn’t be.

One NorthEast has developed this course to help businesses improve the experience for all visitors. From an elderly couple who struggle with steps to a single traveller who is hard of hearing. From a family juggling children and luggage to a teenager managing diabetes. In fact any visitor who might need a little extra help.

Profit through Access is interactive :

  • There are video clips with comments from visitors and ideas from other businesses.
  • We ask you questions to get you thinking.
  • As you work through the course, you will be able to develop an Access Statement and an action plan for your business.

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General Information

Submitted by: Dupont Florie
Language(s): EN

Reference

Publisher: Tourism North East
Source: http://www.profitthroughaccess.co.uk/course.php ; http://www.tourismnortheast.co.uk/site/business-toolkit/raising-quality/access

Keyword(s)

Customer relations | Education, training | Hotel management, hotel business | Management of tourist venues and attractions | Special services for disabled visitors

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